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    • Local & Regional Publishers
    • Sportspublishers
    • Clubs & Federations
    • Live Coverage & Breaking News
    • Sports Coverage
    • Fallback Solution
    • Content Infrastructure & DAM
    • Help Center
    • Industry Events 2026
    • Press Release: NTB goes international
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    NTB Live Center
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    NTB Lens - Coming Soon
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    NTB SportStudio - Coming Soon
Book Demo

Use Cases

  • National Newsrooms
  • Local & Regional Publishers
  • Sportspublishers
  • Clubs & Federations

Solutions

  • Live Coverage & Breaking News
  • Sports Coverage
  • Fallback Solution
  • Content Infrastructure & DAM

Resources

  • Help Center
  • Industry Events 2026
  • Press Release: NTB goes international

Company

  • About
  • Partners
  • Contact
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FAQ Section

Frequently asked questions

We've compiled the most important information to help you get the most out of your experience. Can't find what you're looking for? Contact us.

NTB Live Center

After you log into your Live Center instance you will see the main landing page of Live Center. From here, you can navigate to Manage account to update your user name, passwords,etc. or continue to Publishing Suite to start live blogging. Additionally, the Help and Resources column contains information and support to help you get started and get the most out of Live Center. Note: Admins will have additional sections visible to help them organize and manage their account. For more on how to assign and manage admins and users, please refer to the Users section. Publishing Suite Once inside the Publishing Suite, you will see an overview of all your Live Center channels. A channel represents a Live Blog you can create and embed on your site or app. At the bottom of the page you will also see links to your Tags and Extension.

To create a new live blog, click the green plus symbol next to the Channels header. You will then be asked to create a name for your channel. Choose a name to help you distinguish the channel from other channels. Channel names are internal and will not be visible to readers. Channels After you choose a name, click Add new channel to finish creating the channel. To embed the channel on your website, click the name of the new channel to navigate to the Live Center Editor.

Inside the editor, you will see a section at the bottom of the left-hand side called Embed which when expanded will give you options for different live blog designs. Each design skin can be freely used to create a different look and feel for your live blog. To see how the feed will look for your readers, simply select a skin and a Preview will be rendered below. To see a full version of the skin, follow the Open link which will open a new tab in your browser to show you the preview of that embed option. When you have found a skin you want to use, copy the code in the Script area or the oEmbed URL. Script oEmbed URL Copy and paste the code on your website to embed the channel as a frame for your readers to see. You also have the option to embed the channel as a JavaScript object which will allow more freedom in how you design your channel and give your readers a better user experience through faster loading and crisper engagement. Please refer to our Implementation Documentation for more implementation details or contact us for details on our JavaScript library and how to set up a custom live blog.

If you want to delete a live blog from the account, click the Edit pen in the upper right-hand corner of the Channel overview. This will open the edit mode for all channels you have created. Next, you click the Trash bin icon, after which you will be asked to confirm that you really want to delete the channel by clicking the Trash bin icon one more time. The Channel will then be deleted from the channel overview Note: Deleting a channel will NOT delete it permanently, and it will be visible on any page, website, or app where it has been embedded. The channel will simply be removed from the interface of your account, but it still exists in Live Centers databases. It's important to recognize that the channel, the posts with text, content, etc. will still be accessible until the actual embed or implementation is removed from your website.

Tags allow you to categorize your posts by different subjects, topics, instruments, or any other type of classifiers. This helps your readers to find relevant posts and articles related to a post and allows you to drive traffic to other content and parts of your website. Tags are also used to generate the Blog Overview Summary where readers can quickly and easily see which are the most commented topics and filter posts by tag, date, and importance level. See the section for Tags for more details. Click Tags to navigate to the Tag Manager Inside you are presented with a list of existing tags, an option to search for tags, as well as buttons next to each tag to rename and delete them. To add a new tag, begin by searching for the tag to verify that it does not already exit. If a tag is found, it is ready to be used inside the editor. If a tag is not found, click Create new tag to add the tag you wish to create. This will add a tag for the term you searched for.

Besides English, Live Center currently also supports Norwegian, Swedish, English, Danish and Urdu. To change the language of the solution, navigate to the main Live Center overview and select your desired language in the lower right-hand corner. Please contact us if you need another language option.

To sign out of Live Center, navigate to the main overview and click the Sign out button at the bottom right-hand side of the screen just above the language options.

NTB Lens

Collections A collection is a file area separate to the gallery. Assets in the collection can be located solely within the collection, or in the gallery as well. Collections the user can access appear under the gallery in the main left-hand navigation. You can use a collection if: you want a set of assts to be visible only to selected groups of users you want to highlight a set of assets for the users in your workspace you want to share assets with users in another organization within your instance Sharing assets with other organizations within your instance All assets uploaded are owned by the original uploader and their organization. By default, users from other organizations may only download the asset. If you want users from other organizations to be able to edit the asset as well, you can allow this from the collection sharing settings menu. Currently, there are no defined rules for the import flow to collections. The end user needs to actively choose to place assets in a collection by configuring their destinations. Create a collection To create a collection, you need to have the system administrator role. To create a collection, follow these steps: Click on your profile picture in the top right corner. Select Organization Settings, and choose Collections. Select Create Collection and give the collection a name. When a collection is created, you must choose who should have access to it. To share a collection, follow these steps: Click on the menu selector on the right side of the collection (three dots). Choose Sharing Settings. In the window that opens, you can specify who you want to share the collection with. There are three types of recipients you can choose from: Groups: Sharing the collection with a group will give members of the group access to the files in the collection. Your workspace: Sharing the collection with your workspace will give all users in your organization access to the assets. Other workspaces: Sharing the collection with other organizations will grant access to the users in the organizations of your choice. Groups Users can be divided into groups to share access easily to different collections, or to share assets and albums quickly within the group. Here's how to create a group: 1. Click on your profile picture in the top right corner. 2. Select Organization Settings, and click on Groups. 3. Click on Create Group, and give the group a name. 4. Click on Sharing Settings to add group members.

If you have multiple workspaces within your NTB Lens instance, you can perform a cross-organization search. Cross-organization search is a feature that allows users to view and search for content across other NTB Lens workspaces within the same instance. Once cross-organizaton search is activated, it becomes an option from the filter menu. How to enable cross-organization search - Go to System Administration → Organizations - Enable the Cross-organization search feature - Open the Search settings-tab - Select which other organization can search within from the dropdown menu. To activate cross-organization search, the feature needs to be enabled at the instance level. Contact your Technical Account Manager if you want this option.

You can edit metadata for one or multiple images from the gallery or the upload page. From the upload page: 1. Select the image or images you want to edit. 2. Choose the destination. 3. A column will open on the right side of the page where you can add, remove, or edit metadata for the image or images. Click Save. Note: If you edit multiple images simultaneously, the same metadata will be applied to all images. Make sure you don't overwrite the metadata you want to keep. From the gallery: 1. Select the image or images you want to edit. 2. Click "Edit" on the toolbar above the gallery. 3. Fill out the metadata you want in the form that opens on the right. Your changes will be saved automatically. Note: If you edit multiple images simultaneously, the same metadata will be applied to all images. Make sure you don't overwrite metadata you want to keep.

Only administrators can create categories. For users, categories will be available from a dropdown menu. To create a category, you can do the following: 1. Click on your profile picture at the top right corner. 2. Select Organization Settings. 3. Choose Metadata and then Categories. 4. Click on Create category, and fill in the name of the category.

There are legal limitations on what companies can do with images that contain identifiable people. The Consent module in NTB Lens helps you collect, store, and delete consents for the storage and use of photos and videos featuring individuals. Storage: Photos and videos of people are considered personal data. Any organization that stores personal data must comply with applicable regulations for obtaining, storing, and deleting consent. Right to use: As a general rule, photos and videos of people cannot be published without the consent of the person depicted. The module was developed in collaboration with the law firm Bing Hodneland and supports GDPR Articles 7, 15, and 17. In cooperation with Bing Hodneland, we have also created a guide that is integrated into your workspace.

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